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FAQs
Questions, answered plainly
If your question is not here, our team is happy to help.
For patients
Do I need a prescription to order medicine?
Can I choose which pharmacy fills my prescription?
Will the rider know what medication I am taking?
How do I confirm delivery?
For pharmacies
Who can operate a pharmacy on WALA?
What happens when my licence approaches expiry?
What do I see before a patient selects me?
Insurance & payment
Which insurance schemes are supported?
How are payments handled?
Security & compliance
How is my health data protected?
Are the medicines registered?
